Attention Voicemail Customers – Starting March 16, 2020 all saved landline voicemail messages older than 60 days will automatically be deleted. It is important to us to provide you advanced notice of this change so if you have saved messages that you wish to save permanently, you may take appropriate actions.
Click the following links to learn how to save important voicemail messages.
Saving voicemails from your PC
CALLING INTO THE VOICEMAIL SYSTEM
The voicemail system is menu driven. Listen to the voice prompts and then press the keys on your phone to select which option you would like.
The first time you access your voicemail box you will be asked to set up your mailbox, record your name and a greeting to be played to callers. When you have one or more unheard voice messages waiting on your landline, your phone’s dial tone will sound with a stutter dial tone and your wireless phone will show message waiting indicator on the device.
From Your Landline Phone:
- Press the messages button or dial *98.
From Another Phone:
- From an external phone dial 660-395-1000.
- When prompted, enter your 10 digit number.
- When prompted, enter your voicemail PIN then #.
- If you have new messages, the messages will be identified.
- After hearing any new messages, you will be presented with the voicemail main menu.
MESSAGE PLAYBACK OPTIONS
While listening to your voicemail messages, the following options are available:
FORWARDING A MESSAGE
While listening to messages, you can send a copy of the message to another recipient.
- To forward the current message press 5.
- Enter the 10-digit mailbox number.
- Press # when finished entering destination number.
- You will be prompted to record an introduction.
- After the tone, record your introductory message and press # when finished.
- Press # to send.
- Press 1 for delivery options.
DELIVERY OPTIONS MENU
