As a local internet provider, Chariton Valley plays a crucial role in connecting individuals, businesses and communities to the digital world. We offer a range of benefits that extend far beyond basic connectivity. From enhanced customer service experiences to tailored solutions and local support, we offer unique advantages that set us apart from larger, national competitors.
Enhanced Customer Service Experience
No company does customer service better than your local provider. We truly want you to have the best online experience, and that starts when you call to sign up for service and continues throughout our relationship. Our friendly, Customer Support team will help you choose the plan that best meets your specific needs. There are no contracts, so you have the flexibility to change your plan whenever your needs change.
Local Technical Assistance and Support
Our state-of-the-art equipment enables us to effectively manage your Wi-Fi. But if you have a technical issue, our team will promptly troubleshoot and resolve the problem remotely. We will also quickly address any issues that require an on-site visit. As a local provider, we have fast on-site response times, which minimizes downtime.
Local Economic Support
We drive economic growth by generating local employment opportunities and equipping rural areas with the high-speed connectivity necessary to thrive economically in today’s digital world.
Community Engagement
We are deeply committed to the communities we serve, taking great pride in our involvement. Through donations, sponsorships, and volunteer hours, we strive to give back and make a positive impact. As a local company, we are fully invested in the well-being and success of our communities, just as much as you are.
Complimentary Network Security
Chariton Valley protects all the devices connected to your Wi-Fi from online threats with our ProtectIQ® network-level security service. It’s FREE to all* our valued fiber customers!
Other Tools
We want to ensure you have everything you need to make the most of your online experience, including:
- Access to our FREE CV CommandIQ app to control your Wi-Fi network
- The option to add ExperienceIQ®* for only $5/mo. to enhance your parental control and prioritize devices
- The option to add Bark for only $10/mo. to help you protect your children when they are online and on the go
- The option to add the Total Experience (both Bark and ExperienceIQ) for only $12/mo.
In conclusion, it is important to consider the factors that can impact your overall online experience and satisfaction when selecting a provider. When you choose Chariton Valley, you’re guaranteed a personalized experience, timely local support and more. Plus, you will have the opportunity to do business with a company that prioritizes the well-being of the rural communities it serves.
If you would like to become our next fiber internet** customer, please don’t hesitate to contact us. We look forward to welcoming you into our Chariton Valley family soon!
*Subject to equipment capabilities.
**Not available in all areas. Contact us for complete details.
