Go beyond business phone service
Ascend delivers a robust unified communications experience with phone service, video conferencing, chat, business SMS, file management, and more.
With Ascend, you get the essential tools you need to create a consistent communication experience
VIDEO CONFERENCING
Securely meet face-to-face with your employees and customers from anywhere with up to 3 video feeds.
TEAM CHAT
Bring your teams together and quickly communicate with coworkers from any device.
FILE MANAGEMENT
Share and collaborate on files securely from any location with real-time backup and restore.
The Benefits of Wherever, Whenever Communication
INCREASED FLEXIBLITY & PRODUCTIVITY
Ascend enables workers to collaborate from anywhere, on any device.
SIMPLIFIED SCALING & MANAGEMENT
Ascend scales according to the needs of any business.
HIGH RELIABILITY & EXPERIENCE
Ascend delivers 99.999% reliability, so you’re never out of touch.
LOWER COSTS
No phone system hardware to buy, install, manage, upgrade, or replace.
Regardless of where employees are located, Ascend keeps teams connected and productive
DESKTOP APP
The Ascend Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
MOBILE DEVICE
Seamlessly switch your workspace to any Apple or Android smart device with the Ascend Mobile App.
DESK PHONE
Pre-configured phones connect to the feature- rich Ascend service wherever they’re plugged in.
Ascend – Fully Integrated with Microsoft Teams
POWERFUL PHONE SYSTEM
Our advanced cloud-based phone system sits directly inside Teams with no extra license needed.
SINGLE APP EXPERIENCE
Give users a single Teams app for all their communication and collaboration tools.
ADVANCED FEATURES
Features like call queues, SMS, monitor, whisper, and barge optimize call handling directly inside Teams.
Additional Features Available with Ascend
ARCHIVING
Securely back up your organization’s phone calls, meetings, chats and SMS conversations.
COMPANY MESSAGING
Give customers the ability to conveniently communicate with your business via SMS, MMS, and phone.
TOLL-FREE CALLING
Save time and money with one consolidated bill, flat rate pricing, and shared minutes across users.
More responsive customer care with integrated Ascend and Contact Center
ALL-IN-ONE PLATFORM
One seamless cloud solution with a single user interface merging employee productivity with omnichannel customer engagement.
A MORE INFORMED ORGANIZATION
A singular platform helps businesses cut hold times, increase call effectiveness, and improve employees’ ability to resolve issues quickly.
