The ability to instantly access information and communicate with personal networks has become a must-have in modern life. Regardless of industry, a key driver of success is customer engagement, which can be achieved easily and cost effectively through free customer Wi-Fi.
A better connection for your customers means better brand visibility for your business. Influencers want to curate and share their content quickly without burning through their personal data plans. Customers waiting for service are happier and more patient if they can easily access games, streaming content or social media to pass the time.
In short, if you want to encourage great reviews, increase brand awareness and solicit valuable feedback, provide a fast and reliable connection for your customers. Here are four tips to help your business avoid common challenges when offering free customer Wi-Fi.
- Set your business up for success. A slow connection is worse than no connection at all. Customers expect fast and reliable internet service. If you are experiencing unreliable speeds and connectivity, contact Chariton Valley. Our SuperFast fiber internet paired with a Chariton Valley GigaRouter, an enterprise carrier grade Wi-Fi router, will provide your customers a high-speed connection each and every time they’re online. The Chariton Valley GigaRouter also ensures your wireless network stays in proper working condition and is included in all our business plans for a small monthly fee.
- Bandwidth matters. The more customers you need to support at any given time, the more bandwidth you need. This is increasingly true with the popularity of file sharing, video chatting, streaming content and telecommuting. Chariton Valley is equipped to help you estimate your bandwidth needs and offers several new affordable plans to accommodate your specific usage.
- Secure your network. In order to protect both your customers’ personal data and your business data, your Wi-Fi network must be secure. If your customers’ data is compromised while using your inadequately secured Wi-Fi network, you could face both legal ramifications and a PR challenge. Set yourself up for success. Chariton Valley’s Enterprise Sales Consultants are knowledgeable and will assist you in understanding security protocols.
- Create a separate customer network. If your customers access Wi-Fi through the same access point (AP) and network that your employees use to conduct business, you could be compromising your own confidential data. Let us help you safeguard your business information.
To learn more about Chariton Valley fiber internet and our Wi-Fi network solutions, contact our Enterprise Sales Team at 660-395-9400. More information about our business services can also be found at http://www.cvalley.net/business/.